CRM Consulting

About us

What we do

We provide education and training for safer health care delivery, design and implement systems to manage clinical risk, and facilitate the efforts of health care organisations and professionals to promote Patient Safety.

CRM Consulting advises on clinical risk management through the provision of training for safer health care delivery and the design and implementation of systems to manage clinical risk.

Our unique approach places emphasis on the relationships between the health professional at the sharp end of clinical practice and other components of the system; the individual is seen as an intrinsic component of the system rather than an adjunct.

Our programmes and services are underpinned by a ‘bionomic’ paradigm of patient safety. This paradigm, which is adapted from ecosystems, places emphasis on the relationships between the health professional at the sharp end of clinical practice and other components of the system; the individual is seen as an intrinsic component of the system rather than an adjunct.

The bionomic approach is expressed through the RADICAL framework which comprises the following domains:

• Raising awareness of patient safety

• Applying quality improvement methods

• Designing for patient safety

• Involving service users in patient safety

• Collecting and Analysing patient safety data

• Learning from safety incidents

The RADICAL Framework

Edozien LC, Clinical Governance: An International Journal 2013; 18: 165-175. Read here
Edozien LC, Best Pract Res Clin Obstet Gynaecol. 2013; 27: 481-8. Read here